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Last Updated: September 2026
At JUMPCUTS Clothing, we value customer satisfaction and strive to ensure a smooth shopping experience. This Refunds & Cancellation Policy explains how we handle cancellations, returns, and refunds for purchases made through our website.
Orders may be cancelled before they are processed for shipping. To cancel an order, please contact us immediately with your order details. Once the order has been shipped, cancellation will not be possible.
We accept returns of unused and unworn products within 7 days of delivery. Items must be returned in their original condition with tags and packaging intact. Products that show signs of wear, damage, or alteration will not be eligible for return.
Refunds will be processed once the returned item is received and inspected. Approved refunds will be credited to the original payment method within 7–10 business days. Shipping charges are non‑refundable unless the return is due to a defective or incorrect item.
Exchanges may be requested for size or product variations, subject to availability. Please contact us to arrange an exchange. If the requested item is unavailable, a refund will be issued instead.
By purchasing from JUMPCUTS Clothing, you agree to this Refunds & Cancellation Policy. We are committed to resolving issues fairly and transparently.